This Privacy Policy explains what personal information BoldRugs.com ("BoldRugs.com," "we," "us," or "our") collects through https://www.boldrugs.com/ (the "Site"), how we use and share it, and the choices and rights available to you. This policy applies only to information collected through the Site, not to information we may collect offline (for example, by phone).
We collect information you provide directly, such as when you register an account, place an order, subscribe to communications from us, respond to a survey, or fill out a form. This may include your name, email address, mailing address, phone number, and payment information.
When you visit the Site, we and our service providers automatically collect certain technical information, including your IP address, browser and device type, referring/exit pages, and the pages you view and links you click, using cookies and similar tracking technologies (see Section 3).
We use the information we collect to:
If you sign up to receive marketing communications from us, we will also use your email address to send you information about new products, promotions, and updates; you can unsubscribe at any time using the link in any marketing email or by contacting us at service@boldrugs.com. Even if you unsubscribe from marketing, we may still send you transactional messages (such as order and shipping confirmations).
Cookies are small files a site transfers to your device through your browser. We use:
You can disable cookies through your browser settings, though some parts of the Site (such as the shopping cart) may not work properly without them. You can also opt out of interest-based advertising through your ad account settings on the relevant platform, or through industry opt-out tools such as the Digital Advertising Alliance (optout.aboutads.info) or Network Advertising Initiative (optout.networkadvertising.org). See Section 6 for California-specific opt-out rights covering this kind of sharing.
Our Site does not currently respond differently to browser "Do Not Track" signals, but we do honor recognized opt-out preference signals (such as Global Privacy Control) as an opt-out of sale/sharing where required by law — see Section 6.
We do not sell, trade, or rent your personally identifiable information to third parties for their own marketing purposes. We share information with:
We use industry-standard safeguards, including Secure Sockets Layer (SSL)/TLS encryption, to protect sensitive information such as payment details during transmission. Payment card information is processed by our payment processor and is not stored in full on our own servers after your transaction is complete. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information for as long as needed to fulfill the purposes described in this policy, including to service your order, comply with our legal and tax obligations, resolve disputes, and enforce our agreements.
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA"), gives you the following rights over the personal information we collect about you:
In the 12 months preceding the date of this policy, we have collected the categories of personal information described in Section 1, from the sources described there, for the business purposes described in Section 2, and disclosed those categories to the categories of third parties described in Section 4.
To submit a request to know, delete, or correct your information, contact us at service@boldrugs.com or 1-888-989-7847. We will need to verify your identity (typically by confirming order/account details associated with your email address) before completing certain requests. You may designate an authorized agent to submit a request on your behalf. We will respond within 45 days, with a possible 45-day extension where permitted by law; there is no fee to submit a verifiable request.
California's "Shine the Light" law (Civil Code § 1798.83) also permits California residents to request certain information about disclosures of personal information to third parties for their direct marketing purposes; as noted above, we do not disclose personal information to third parties for their own direct marketing.
The Site is not directed to children, and we do not knowingly collect personal information from anyone under the age of 13, consistent with the Children's Online Privacy Protection Act (COPPA). If you believe a child under 13 has provided us with personal information, contact us at service@boldrugs.com and we will delete it.
The Site may contain links to third-party websites. This Privacy Policy does not apply to, and we are not responsible for, the privacy practices of those third-party sites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date, and material changes may be communicated by additional notice (such as a Site banner or email) where required by law. Your continued use of the Site after a change is posted constitutes acceptance of the revised policy.
Questions about this Privacy Policy or your personal information can be sent to service@boldrugs.com or 1-888-989-7847.
